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Discrimination is Against the Law
Unified Therapy Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Unified Therapy Services does not exclude people or treat them differently because of race, color, national origin,age, disability, or sex.
Unified Therapy Services:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
○ Qualified sign language interpreters
○ Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
○ Qualified interpreters
○ Information written in other languages
If you need these services, call (563) 583-4003
If you believe that Unified Therapy Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Sarah Adams, Director of Business Operations and Development, 4121 Pennsylvania Avenue; Dubuque, IA 52002, 563-583-4003, Fax: 563-583-4737, firstname.lastname@example.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Sarah Adams, Director of Business Operations and Development is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available athttps://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Monday - Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 12:30 pm
Pediatric Focused Outpatient Clinic
4121 Pennsylvania Ave
Dubuque, IA 52002